Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Before you submit a request, please check below to perform basic troubleshooting before you reach out. Once you are ready, our maintenance requests are done through the Avail.co platform. Emergencies that are non-life threatening, please call your property manager.
Zip-It Tools are effective for clogs that are at the trap or close to the drain. This tool has barbs that catch the clog which most times is hair.
A cheap solution that can be purchased at your local hardware store or online.
Have you tried a plunger? Know the difference...
The flat bottom plunger is used for sinks.
The bell bottom plunger is used for toilets.
A cheap solution that can be purchased at your local hardware store or online.
All toilets and sinks have a quick shut off valve that look like the one pictured above. If the water will not stop running, turn the valve until the water stops.
Then please contact us with a maintenance request.
Some of Bx5 homes have a main valve with a FLO meter (by Moen) installed. Please manually turn the valve to stop/start all water.
See if you can isolate the leak or open line. If a leak is not present, the local water company may be performing work in the area. Please consult with them prior to contacting property management.
If you still have an issue, please open a maintenance request or call the emergency hotline.
If you have an outlet, group of outlets or lights that will not work, please check your breaker panel for any tripped breakers. You may have overloaded the circuit. If you find a breaker that is tripped, switch it off completely, then back on.
If the breaker trips again, remove some of the devices from the outlets.
If it continues, please open a maintenance request.
In the kitchen, bathrooms and exterior outlets (anywhere water can come in contact) a Ground Circuit Fault Indicator outlet will be installed. If one of them have tripped, the rest of the outlets will not work.
You will have to find the one that tripped. Press the RESET button AFTER you can see that there is no water or potentially dangerous hazards.
If in question, please open a maintenance request.
As the weather cools, check the exterior of your home for cracks, holes or anywhere water can get in.
The weather is getting cooler and will eventually get cold!
Snow. Are you ready?
Ready to sell? Our experienced agents can help you navigate the selling process and get the best possible price for your home.